CrewCarry

West African Resources onboarded the Kiaka Gold Project without adding a person to its Mobility Team. CrewCarry is the web-based application that handles their crew rostering and the entire travel booking process: combine rosters and travel, and the roster updates itself to reflect changes to your travel.

The problem

Rosters live in Excel and travel lives in a mix of email, spreadsheets and WhatsApp. The roster stops reflecting reality, and R&R balances get paid out against a document nobody fully trusts.

  • Unnecessarily tedious booking processes
  • Manual entry errors
  • Bloated Mobility Teams
Average number of emails in the booking process
11
Average number of manual steps in the booking process
18

Our solution

One platform for rosters and for the whole booking process, so there is no separate roster spreadsheet to keep in step. Manifests are generated from the roster, and the roster reflects what was actually booked.

At West African Resources, a portal was built for their travel management company so a booking runs from the frontline all the way to the GDS, and national labour code regulations were encoded into the system.

CrewCarry’s modules

Rostering

CrewCarry’s rostering gives administrators and managers a real-time view of unpaid R&R liabilities and of upcoming gaps in coverage.

Because rostering and travel are the same system, manifests are generated automatically and rosters update to reflect changes in travel plans.

Roster grid: one row per person, one column per day.

Travel

The entire booking process is handled in one platform, so managers can see where each arrangement stands rather than reconstructing it from an inbox.

Flights and accommodation, quotes, approvals, tickets and change requests all sit in the same queue.

Travel dashboard: every booking state in one queue.

People

The People module handles workforce management: hierarchical and dynamic organizational structures, and the tracking and reporting that sustainability metrics require.

Granular access controls let administrators set permissions precisely, so each user sees the roster, travel and people data their role calls for and no more.

Permissions presets, by role.

Proven at West African Resources

West African Resources

CrewCarry at West African Resources

Minebright developed CrewCarry, a tailored workforce management solution for West African Resources. The software automated travel coordination, streamlined roster management, and ensured compliance with labor laws. CrewCarry reduced administrative effort by 40%, improved operational efficiency, and

90%

Fewer touch points

100%

Travel booked through CrewCarry

2x

Booking agent productivity

Read case study

“We commissioned Minebright to work with our business to develop a travel management system, replacing our existing excel worksheet. The team at Minebright have been proactive in their endeavours to develop a user friendly and modern web-application. Our scope of work required a system which supports our employees and allows for a streamlined travel, and interactive / approval system which has now been achieved. We will continue to work with Minebright to enhance and expand the functionality to include performance management.”

Libby Mounsey

Executive Director of Human Resources, West African Resources

See how your roster would look in CrewCarry

Send us a roster and we will show you what it looks like once travel, R&R and approvals are attached to it.

Request a CrewCarry walkthrough